Return Policy

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GuardAide™ Return Policy

Effective Date: April 2, 2026

  • Custom QR bracelets cannot be returned unless defective.
  • A product is considered defective if it has a manufacturing error, missing components, or an incorrect QR code that prevents scanning at the time of delivery.
  • Claims for defective products must be made within 14 days of delivery.
  • Damage caused by misuse, accidents, or normal wear and tear is not covered.
  • If a product arrives defective, please contact us within the 14-day window for a replacement.
  • Refunds for non-defective products are not available due to the custom nature of the items.
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